Reliance Communications — recharge fraud | |||
Reliance pormote that they will give 1 gb internet data in Rs123 how ever i have done that couple of times and they only have given 500 mb every time .i have called their customer services couple of time but instead of helping they only ignore me me and every tell me that their systems are not working ..please help Was this information helpful? | |||
 2 Comments | |||
Comments
My mobile number -+91-[protected].I have recharged Rs 296, 2g data plan(6GB, 90 days) on 17th April 2015 and used that plan up to 12th may and that day also my account balance was showing that 4GB data balance up to 16th July 2015 and on 13th may I recharged a 3g data plan of Rs75(1GB 10days).On 15th may my 3g pack get finished and now my remaining 4GB 2G balance they have deducted. I called customer care they are saying we don't have information regarding that recharge.After two time called to customer care they blocked my mobile number and I called from another number they are saying regarding this issue we are forwarding your call to our senior, but after waiting a long time senior cutting the call.My transaction details given below.
1. 13-May- 2015 -NB Transaction No CCACE1UFT873 Rs 75
2. 17-Apr-2015 TO TRANSFER INB PayU India[protected]IG00WTLMK2 TRANSFER TO 3217 296.00
My contact number-[protected]
1. 13-May- 2015 -NB Transaction No CCACE1UFT873 Rs 75
2. 17-Apr-2015 TO TRANSFER INB PayU India[protected]IG00WTLMK2 TRANSFER TO 3217 296.00
My contact number-[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare