[Resolved]  Reliance Communications — recharge is not valid then why it will recharged successfully and deducted amount

Address:

Sonbhadra, Uttar Pradesh

IN JANUARY 2013 I HAVE RECHARGED WITH Rs. 699/- OF RELIANCE TO RELIANCE FREE, AND IN 14th FEBRUARY, 2013 ( 04:59:01 PM) I DO SAME RECHARGE OF Rs. 699/- AND IT DOES NOT PROVIDED ANY FACILITY AND NO MONEY. EVEN DIALING ON NUMBER 198, CUSTOMER NUMBER AS BY RAHUL, OM, etc, AND SUPERVISOR RAJEEV SPEAKING THAT THERE IS NO RECHARGE OF IT.
IF THE RECHARGE IS NOT THERE THAN IT SHOULD SHOW UN-SUCCESSFUL OR MONEY SHOULD BE RE-FUND ABLE. AND THEY ARE NOT REGISTERING COMPLAIN OF IT, AS WELL AS THEY ARE DISCONNECTING MY PHONE CALLS .
MY MOBILE NO.[protected]UP)
WHAT CAN I DO, PLZ HELP.