[Resolved] Reliance Communications — RECHARGE OF RS 149/- | |||
dear sir erranously i have recharged a sum of Rs 149/- instead of rs 150/- on 15/05/2012 the message i received of amount of rs .01paise got credited,another message i received is that the benefits of recharge got credited to my ac while cosulting to customer care they are saying that nothing can be done and no benefit of recharge can be given in the no :-[protected] of Rs 149/- and no value added services be given also customer care executives were saying as the mistake if done by me nothing can be refunded and also no benefits from reliance is given so where does exactle the amount 149/- been credited,also if the error is of 1000/- or more then what does the company do to the amount.i want to know exactly what the process is to claim the amount. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance — No benefit after recharge of 149
i have recharge 149 twice my last recharge was active till 17th march, 2011 and when i recharged it for 3rd time i got conformation msg but i was not getting any benefit of that plan, then i called to customer care they told me that the plan was closed on 12th march so u will not be benefited . Then my question is that even after close of that offer how i have got the conformation msg and where is the value of my Rs149. I request to Reliance to solve the matter otherwise i will be forced to take further steps