[Resolved]  Reliance Communications — refund of money

I have not subscribed for any of the offers or packages, but then also, Reliance subscribed me for soccer package and deducted Rs. 30/- from my account and I got to get continuous messages for the same from 51234. For which, I lodged a complaint on 25-08-08 and got complaint no. 74589988 and they assured to stop this subscription. Inspite of their assurance, I continued getting those soccer messages. So, I complained again on 17-Sep-08 at 2210 hrs. They again assured that it will stop and no further money would be deducted, and if deducted, then will refund that. But those messages continued to come. And again money got deducted from my account. So, we called up Reliance customer care for refund of money. During the call, I talked to Anita Khanna, Senior Supervisor, who informed me that due to company's fault, this money got deducted. So I told her that as this is company's fault, I should get my money back. To which, she replied that it is not possible to refund money. Now, suggest me what should I do to get my money back, which has been deducted due to company's fault.

sir,
myself satish kumar jaiswal and my reliance mobile number is [protected]. sir today my mobile balnce dedect any reason and any services activate so sir plz refund my mobile money.as aoon as posible.
Thanks for solve my problem as soon as.




your consumer
satish kumar jaiswal
mob-[protected]

SIR
I WANT TO COMPLAIN THAT WHEN I CHECKED MY BALANCE ON 19/01/2010 EVENING I FOUND THAT Rs30 HAD BEEN DEDUCTED FROM MY BALANCE. I IMMEDIATELY CALLED CUSTOMER CARE . THERE I TALKED TO Mr. DAVINDER SINGH WHO SAID THAT THIS AMOUNT WAS DEDUCTED FOR A VIDEO REQUEST(WHICH I HADN'T SUBSCRIBED). HE SAID THAT IT MIGHT BE A FAULT AND SUBMITTED MY REQUEST(REQUEST NO.[protected] AND ASKED ME TO WAIT FOR 2-3 DAYS. BUT NOTHING WAS DONE. ON 22/01/2010 I AGAIN CALLED CUSTOMER CARE WHERE I WAS ASKED TO WAIT ANOTHER 3-4 DAYS. ON 31/01/2010 ONCE AGAIN I CALLED CUSTOMER "CARE" WHERE I WAS ASKED TO WAIT ANOTHER 2 DAYS.BUT NOTHING IS DONE TILL NOW.I AM FED UP NOW AS THEY ARE CARING THERE CUSTOMER SO NICELY.PLEASE DO THE NEEDFUL AS SOON AS POSSIBLE. MY MOBILE NO. IS [protected].
THANKYOU

reliance gsm
dear sir
sir mera mobile jab bhi recharge kartaa hoon to mesage bhi nahi aata paisa kat jata hai maine reliance gsm castomarcare fon karne par kaha hai ki masti pack, nokia, fm radio aadi kehtey hai maine unlogo se kaha ki sab dactivate kardo castomarcare walla ne bola kar diya lekin uske bad bhi paisa kat ta raha lagbhagh maine 10 baar karib fone kiya to internet callertune activie hai to maine unse kaha ki main ai sab kiya hi nai 400rs 500rs abi kat liya please help sir my no is [protected]

Respected sir/madam,
I am Gaganjeet Singh using a reliance gsm sim.
My number is [protected].
My phone was switched of fro 2 to 3 days.
When i switched on my phone my balance was
-9.40.
Yesterday I called them and told that my balance is in minus.
How it has gone in minus.
They told me that two services are activated on your phone.
But i told them that i was not using that sim from last 2 to 3 days.
I told her(a lady was speaking to me)I want balance to be refund.
It is not the first time it has happened earlier also.
At that time they told me that these services are default services.
Today i talked to them they told me that your balance is not going to be refunded.
Because there is no request.
And the lady whom i was talking to was saying that do whatever you want.
Please help me out.
Thanking You,
Yours Faithfully
Gaganjeet Singh

Respected Sir/Ma'am
I am gagan using a reliance gsm sim.
Yesterday I was having Rs 10. something as balance They have deducted Rs 19 Or Rs 20
They have activated service on their own.
Now i want my balance back.
Thanking you
Yours Faithfully
Gaganjeet Singh

i am Abhinav Pardesi. I applied for reliance broadband connection. about three months ago. In next few days they said that they cant place connection and the money will be refunded in fortnight. since then most of the time they dont pick calls. it seems big companies like reliance is also a cheap thug who can get this low for just 500 rupees.
it would be nice if someone help me with this...
Customer A/c Number :[protected]
Billing Account No. : [protected]

thanking you,
ABHINAV PARDESI
parssuram nagar,
dher ka balaji
jaipur.
Contact Number : [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

It is more than 3 months and I didn't receive my refund. My mobile number is [protected]. I changed my number from Reliance to Airtel.

Thanks,
Rakesh