Reliance Communications — regarding e-recharge of STV 599 | |||
I had e-recharge the reliance cdma no. form Vats communication, bhikaiji cama place for an amount of Rs.599 on Tuesday 08.10.2013. But due to some mis-communication, the recharge of Rs. 599 goes to some other no. [protected] instead of my no. I am trying to call the recharged no. from that very moment but the no. is switched off till date. I and shopkeeper tried many time customer care executive for the reversal of the same but the customer care executive denies that reversal of STV of Rs 599 cannot be done. I am helpless as the recharged no. [protected] is switched off from that very day. Plz help me and do the needful. Regards, Sanjay Yadav Was this information helpful? | |||
2 Comments | |||
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Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"