[Resolved]  Reliance Communications — Reliance Always deducting wrong balance

Address:

Lucknow, Uttar Pradesh

I am Shivani from Lucknow, my reliance mobile no. is [protected], my balance is getting deducted on its own, without any reason. I made my first call to customer care on 11july, 2013 morning. They told me that balance was deducted without any reason and it will be refunded in 48 hours. My Service request no.[protected]. As my balance was zero i got my no. recharged again at 11 july evening and again the balance was deducted. I was left with no money to call customer care. Again other day i got my no. recharged of Rs. 10 to call customer care, again the balance was deducted. After calling several times to customer care, i got my balance Rs. 45 back on 14 July, 2013. And again it was deducted on the other day. I did not call customer care after this because these customer care people ask us to be on hold and after that they disconnect the call.

I have taken this Reliance sim in July only. Since that day till now reliance services and customer care people are just irritating me. No one is there to listen. Really fed up. Please help.