[Resolved]  Reliance Communications — Reliance broadband connection not installed

Address:

Howrah, West Bengal

I had applied for a reliance broadband connection on 29/06/2012 and got the verification call on that evening.I was told that the connection will be installed in 1 or 2 days but 5 days have passed and nothing has been done.Earlier i had registered a complaint via phone by calling on [protected] and had recieved a call on 02/07/2012 that the connection will be installed on 03/07/2012.That day has also passed.Connection agent gave me the phone number of the installation team and they told me that it would take them some more days to install the connection.When i asked the reason,the person told me that i had applied for a 12 Mbps connection and they have never installed one in my area so it would take them time to get the equipment ready.But when i had first met the connection agent he told me that he had checked the connectivity and their will be no problem in installation as my house is 25-30 meters away from connection box and 80 meters is the limit distance.I had applied for a FREEDOM 999 plan.I had paid the agent cash Rs.1600 for the connection for which he made a Demand Draft.
Demand Draft no. 825017
Connection Application no. [protected]
I hope my connection will be installed as soon as possible.