[Resolved]  Reliance Communications — Reliance Communication 3G dongle Fraud

Address:

Mumbai City, Maharashtra

I hold a 7.2 Mbps white colored Reliance 3g dongle.I wanted to keep it in custody due to non-usage for next 3 months.But customer care team informed abt the charges which wer very high. I cancelled the request for custody and made fresh request for deactivation of account. Then after 2-3 days, I recieved a call from product team giving me a special offer, where I just had to pay a small amount for custody and I will be given equivalent data usage also.I agreed and Cancelled the request for deactivation. Then after few days I came to know that the customer/retenetion team is not aware of the offer given by product team.As result they did not process it.In the meanwhile, my bill came with full month charges. I refused to pay it but they wer insistent, Finally I made request again for closure of account. I did not pay the bill obviously. After six months they sent a legal notice. I regret the decision of buying a reliance product even after being told about terribly practices by the company. I had wasted my 2000 Rs on dongle. But Lessons learned, will never again buy RELIANCE product and wud never recommend it. It is a terribly greedy company with no ethics. PLEASE DONT BUY 3G dongles from RELIANCE. and dont pay incorrect bill. A copy of legal notice is attahced. Sir/Madam, On behalf of and under instructions of my client, Reliance Communications Limited, having their address at Dhirubhi Ambani Knowledge City, BHQ 9th Floor Thane Belapur-Road Kopar Khairane-400709. I have to address you as under : 1. That my client is a telecom operator incorporated under the Companies Act 1956, providing various telecom services. That you approached and requested my clients to allow them the use of telecom services and accordingly the said facilities were made available to you as per your request under Account No.[protected], MDN No. [protected] (RIM). 2. That towards the discharge of your liabilities, whole or in part, incurred by you/attributable to you, for telecom services availed from my client, a sum of Rs. 2123/- is due from you on account o[censored]npaid bills. My client state that you have defaulted in settling the amount on the due payment dates and accordingly and on account a sum of Rs.2123/- is outstanding and over due from you for which my client has been following up with you time to time. 3. That my client has repeatedly requested and reminded you to pay the outstanding amount of Rs.2123/-. My client is therefore entitled to recover from you the said amount of Rs.2123/-together with interest at the rate of 18% per annum till payment or realization and for that purpose they are entitled to initiate legal proceedings against you, civil as well as criminal. 4. I hereby call upon you to pay to my clients, a sum of Rs.2123/-being the outstanding amount, within 14 days on receipt of this notice. You can make this payment at any of our Reliance Web World/Mobile Store, failing which my client will be constrained to initiate legal proceedings, criminal as well as civil, against you, before the appropriate Court of Law. Needless to add that entire proceedings will be at your risk, cost and consequences, which please note. For any further queries/clarifications you may contact Sameer Patil [protected] & Chaya Patil [protected] authorized representative of my client.