[Resolved]  Reliance Communications — Reliance Communication- Asking rental for Terminated Connection

Address:

Pune, Maharashtra

subscriber ID [protected] Connection Made on Jan 03, 2013 Connection Terminated Jan 30, 2013 Rental Stopped on Jan 22, 2013 (As per email sent by Reliance below) Installation Charges paid Rs 600/-on January 02, 2013 in cheque Advance rental paid for full month of Jan’13 Rs 699/ (Thunder 699 plan) – on January 02, 2013 in cheque with installation charge Email received from relince for connection termination on Jan 30, 2013: ======================================== ———- Forwarded message ———- From: Date: Wed, Jan 30, 2013 at 10:56 PM Subject: RCOM Service Termination Letter Dear Customer, We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us. As requested, termination process is initiated for the subscriber ID [protected]. Kindly note the rental of your service will be stopped from 22/01/2013. ====================================== I already have paid access rental. Why does reliance ask for advance Rental for month of Feb’13 when connection was terminated on January 30 and rental stopped on January 22, 2013? I already have raised multiple tickets but no one addressed the issue. Why a legal notice (No CBB1329) was issued for recovery of Rs 727.00/- when access rental is already paid. I had raised compalin on consumer portal, I got call for realiance head office and she agrees on my concern but finally did nothing. I already have raised concern with Appellate maharastra team but got no response yet. So called legal deptt of reliance (wired.limra.enterprises) is calling and sending SMS daily and sent a legal notice too. I’m ready to go to court as I already have everything in written from Reliance but I’m just surprised that how company is cheating its customer and making them frustrated. Need clarification and action from Reliance. Amit +91-[protected]