[Resolved]  Reliance Communications — Reliance Data Card - Receiving Bills after Request of Termination of service

Address:

Madurai, Tamil Nadu

This is regarding the bill generated for this month even after cancellation. Treat this as escalation. I am currently having worst experience with Reliance Data card termination process. I had interacted with the reliance customer care "n" number of times. They were just blindly replying mails that the issue will be resolved in few days. I have requested Reliance to terminate Internet service on [protected] by July first week, but they haven't terminated till now and I'm getting bills for no-use. Reliance guys accepted request and assured me that the service will be terminated within week but didn't terminate the service and I'm getting the bill this month again. Please rectify this issue. I don't want to pay these unnecessary bills. I am hoping that this is going to be my final mail. If it is still not resolved then, I am going to file a case will all the proofs. Please take a necessary action on these persons (Shriti Purkait and Satya Selvam). They didn’t understand the case at all and on return they are diverting the issue. Totally dissatisfied customer. - Sharmila