Reliance Communications — Reliance GPRS , DEDUCTION BALANCE, CHEATING | |||
Deduction of main Balance, Cheating by giving false promises, This selva from Melpattambakkam, cuddalore (Dist), Tamilnadu. 15.05.2012, at 10.11 Pm, My Balance is Rs.123.29, I have urgent work in Internet, So I called the Reliance Customer care *333, and ask the executive activate the GPRS One day Plan (Rs.5) its activated in 10.12pm, after i got activation Massage from Customer Care. i start the Internet in 10.14 Pm, my Internet cut in 11.20 pm, So i check my Balance, shocked My Balance is Rs.0.09 Only. So i called the executive and lodge the complaint against Wrongly Deduction of main Balance in 11.36 pm . after i received massage from 3600 in16.05.2012 at 12.23 am you have successfully recharged your prepaid account, Your Prepaid account balance is Main 123.29. So i check my Balance Rs.0.09 only, Again So Many times i call customer care, they giving they all give different information and also they promise Refund the Amount before 17.05.2012 night 11.55. But 18.05.2012 check my balance is Rs.0.09 only, So I call the customer care they told they are not refund the Payment. So I lost lot of things and tension, time waste. Was this information helpful? | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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