[Resolved]  Reliance Communications — Reliance gsm cust care problem

Address:

Bhopal, Madhya Pradesh

Hi,
my name is rahul and my mobile number is [protected]. I have rcvd a service sms many times regarding 74 rcv then i tried to call on *333 and [protected] at 4:20 pm on 30th jul 2012 customer care number for want to know about this rcv but my call was not connected and automatically disconnected then i called on 198 for raise complaint regarding call connectivity problem then CCE refuse to raise complaint and said this is a temporary issue and complaint cannot be locked then i said that to cce please provide nodal officer number but nitin(cce name) also refuse to provide same and said i cant provide this. My concern is this is the level of reliance gsm customer service it is a respected brand but service is very poor for customer. I want that mr nitin call me and provide full detail of plan and also provide me reason why u cant provide nodal number to the customer.
Rahul jain