Reliance Communications — reliance is activating value added services without the permission of the customers and thus deducting money from main balance

Address:Odisha

Respected sir,

As I was reading the other complaints on reliance, I found that the most common problem is that reliance is activating value added services without the permission of the customers. I am too facing the same problem.
Everytime I recharge,..even how much I do it after 3-4 days the amount reduces to half or less then that.ITS BEING HAPPENING TO ME FOR THE PAST 4 MONTHS and I lost hundreds of rupees..being a student I cant afford to loose that much.
I think it should be taken care of it fast, or I would be forced to leave the network...as it is causing unnecessary problems....
PLEASE GIVE A SOLUTION AND I WANT THE OFFICIALS TO TAKE CARE OF IT IN THE FUTURE AND TAKE CARE OF MY LOSS AND OTHERS TOO. I would be very glad if you take care of this matter.

Yours faithfully
a reliance customer
reliance number:[protected]
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Comments

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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