Reliance Communications — Reliance Prepaid mobile

Address:Pune, Maharashtra

Reliance started making money by activating VAS services (caller tunes/msg pack/love tips) automatically without asking from customer and deduct amount from main balance. If customer wants to talk to customer care representative then charge while that services is not activated by customer.

So many times I told them I dont need any of your VAS services and dont add. Then they started arguing and give il-logical reasons: it is activated from your R-world/received message from your side.

If no one replies then make money from VAS services, if somebody talk to customer care member then also they make money.
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
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    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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