[Resolved]  Reliance Communications — Reliance Service Barred Mobile No.[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Mobile — number barred

My reliance m no is [protected], and it got converted from prepaid to postpaid on 9/12/09 and then there came a message that my credit limit is Rs300. but in 3 days my usage was 282Rs and my both incoming and outgoing was barred. then i paid bill of RS400 on 19/12/09 ant till 23/12/09 my number is nit working. i contact customer care, reliance outlet but they r not taking any response. Plz look into the matter.

Reliance — BARRED

Its was very pethatic to say one of india's biggest telecome service provider is treating customer like this,since i took the connection most of my call i made to reliance customer care.one fine day they barred my connection saying i did not submit valid KYC documents,even though i submitted my passport

Reliance — SERVICE BARRED

MY MOBILE NO [protected]
NO SERVICE IS AVAILABLE ON MY NO SINCE 12 MAY EVENING TIME. WHEN I CALLED 198 COMPLAINT CELL AT EARLY MORNING ON 13 MAY, THE EXECUTIVE SIMPLY TOLD ME THERE IS NO PROBLEM SHOWING IN MY SYSTEM SO I M MAKING COMPLAIN FOR THIS ISSUE AND HE TOLD ME THAT COMPLAINT IS MADE HE WILL MESSAGE ME THE COMPLAIN NO AND CUT THE LINE.
AGAIN I CALLED THEM AT AFTERNOON THEY TOLD ME THAT NO COMPLAIN IS MADE REGARDING THIS. AFTER A LONG INTERVAL THEY TOLD THAT DUE TO DOCUMENT PROBLEM THEY HAVE SUSPENDED MY SERVICES.
NOW I ASK ONLY THE QUESTION THAT WITHOUT ANY NOTIFICATION HOW A BIG COMPANY LIKE RELIANCE CAN DO THIS TYPE OF BEHAVIOR. ON ASKING THEY ARE SIMPLY TELLING THAT WE HAVE GIVEN YOU A MESSAGE AT 1729 HRS FOR THIS AND CUT THE SERVICES AT 1729 HRS. DOING BOTH THE ACTION SAME TIME.
IF THERE WAS ANY PROBLEM IN DOCUMENT YOU WOULD NOT HAVE GIVEN/ STARTED THE NO. ON ASKING THIS THERE SUPERVISOR SACHIN SIMPLY TELLING THAT AT THE TIME OF YOUR APPLICATION RELIANCE COMPANY WAS NOT HAVING THE TIME TO SEE THIS.
THIS MEANS YOU ARE SIMPLY STARTING THE SERVICES WITHOUT ANY VERIFICATION AND THERRE AFTER HARRASING THE PUBLIC FOR CONTINUATION OF SERVICES BECAUSE I HAVE USED THIS NO MORE THAN A YEAR SO NOW IT IS MY PROBLEM TO START THIS NO AGAIN.

PLEASE SEE THIS MATTER ON PRIORITY BASIS OTHERWISE I MAY HAVE TO TAKE STRONG ACTION AGAINST THIS PROBLEM CREATING COMPANY RELIANCE.
MY ALTERNATE CONTACT NO [protected]


MANOJ PATHAK

Reliance — SERVICES BARRED

I HAD RELIANCE CDMA PRE PAID CONNECTION WITH NO [protected]. LAST MONTH I HAVE REQUESTED PORT FROM CDMA TO GSM IN RELIANCE NETWORK ONLY AND SUBMITTED ALL OF MY DOCUMENTS TO RELIANCE CUSTOMER CARE ON 04.02.2012, WHICH INCLUDE COPY OF MY PASSPORT AND A PHOTO. I HAVE FILLED A FORM ALSO. ON 10.02.2012, MY CONNECTION WAS PORTED FROM CDMA TO GSM. ON 15.02.2012, I HAVE GOT A MESSAGE FROM RELIANCE STATING THAT MY CONNECTION IS GOING TO BE BARRED. I HAVE CALLED RELIANCE CUSTOMER CARE, 30333333, AND ASKED HIM THE REASON, THEY WERE NOT ABLE TO GAVE ANY REASON THEREFORE I HAVE FILLED A COMPLAINT REGARDING THIS WITH RELIANCE CUSTOMER CARE. I HAVE ALSO VISITED RELIANCE CUSTOMER CARE TO GET THE ANSWER BUT THEY WERE EVEN NOT ABLE TO ANSWER THE REASON. THEY HAVE ASSURED ME THAT BEFORE BARRING THE SERVICES YOU WILL DEFINITELY GOT A INFORMATION OF D]BARRING. TODAY RELIANCE HAS BARRED MY SERVICES AND WHEN I CALLED THEM THEY HAVE ANSWERED SIMPLY THAT THEY CANT DO ANYTHING. I HAVE ASKED THEM TO WHAT THEY HAVE DONE ON MY COMPLAIN, THEY HAVE ANSWERED SIMPLY THAT THEY ARE NOT SUPPOSED TO ANSWER THESE COMPLAINS. FOR RESOLUTION YOU HAVE TO CONTACTED RELIANCE CUSTOMER CARE PERSONALLY.I HAVE ASKED THEM WHY MY DOCUMENT HAS NOT ACCEPTED THEY HAVE NO ANSWER.

DUE TO THIS BARRED SERVICE, TODAY MY WIFE HAS TO WALK FROM HER COLLEGE TO HOME AS SHE WERE NOT ABLE TO CALL RADIO TAXI SERVICES. DUE TO THIS SHE WEE NOT ABLE TO REACH AT HOME ON TIME AND I HAVE TO COME FROM OFFICE TO SEARCH FOR HER. WE HAVE GOT METAL TENSION DUE TO THIS.

Thankuuu so much Sir..:)

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Sorry Sir...!!!
my alter no is [protected] & u can cont my office no also Monday to Saturday...10 AM to 6 PM[protected]