Reliance Communications — Reliance wrong charge to me | |||
My mobile no [protected] is of Reliance operator Maharastra-Goa circle. on 23-June-2013 I got a message "Dear customer. Thankyou for renewwing you STV37_Pack of Rs 37" It deducted Rs 37 from account without my permmission. Ok, no problem here. But in STV37_Pack First 200 minute STD call rate @25paisa/minute. From 23 June-2013 to till I have call max 20 minute and it charge to me @40 piasa per minute. It is wrong chaged to me. Please give me first 200 minute STD call rate @25paisa/minute from 23-June-2013 to 21-July-2013. Check my call record from 22-june-2013 to till and find out - Is reliance given me first 200 minute STD call rate @25paisa/minute? How many STD call goes from my mobile no [protected] from 23-June-2013? I complained it to customer care and I have two Service Request no as below: [protected] on 23-june-2013 [protected] on 25-june-2013 But problem it still there. relince said that all charge is right. Was this information helpful? | |||
8 Comments | |||
Comments
Reliance Communications — wrong call charges
To reliance Communication,I satyendra shukla having a connection ( [protected] ) with reliance communication. I am in plan Sp Chat and play plan wherein i can make calls to any reliance no during night hours ( 10.00pm to 8.00am ) absolutely free. I activated Local pack 49/-rs. wherein the call charges for any no becomes 0.49/- paise was informed that ur free night calling facility won' get affected i[censored] will activate this pack with ur current plan.
This pack got activated on 26th april 08 and since then whatever calls i have made to a local reliance no during night time i have been charged for the same in my latest bill. i am not geting any satisfactory resolution and from customer care and even from the web world.
waiting for ur positive reply
Thanks & regards
Satyendra shukla
[protected]
Reliance Communication/Mobile — wrong charges
I am a month old customer of Reliance CDMA service with no.[protected]. After getting life time scheme I got it recharged with Rs.200/. After two days i received a message reg. miscall the service I had not subscribed. They deducted Rs.15/ on their own. After tht on 17.9.08 I sent one SMS Poly 7729 to 51234 for download of one ringtone. Rs.30/ were deducted from my account and ringtone has not been received by me so far. I have made several complaints(7225245, 76429968, 76874120 etc.) to no avail. The executives are making wrong excuses. Now again Rs.30/ has been deducted for some Radio Service for which I have never opted and I dont know about this service. In my short tenure with this company I have found it very consumer unfriendly. The senior executive I talked with on 29.9.08 at 7.34 PM was very rude.Reliance Communications — wrong charges
Hi I am Mr. Dhiraj C Shah. I was using a reliance data card for my internet usage and when the nedd was over i walked into reliance web world to disconnect it. After disconnecting also I am being charged for the connection. I tried contacting them a million times but they didn't give me an answer. They only use to say we dont have any information.Now today i get a call from some 3rd party saying I am calling from delhi high court and if you dont pay the bills within a day or two your case will be in front of the majistrate and you might be fined upto Rs. 22000/-. I am completely disheartened with this and want some way to take an action against such a mismanagement or rather call it a fraud.
Hi Dhiraj,
Sorry for the inconvenience caused, Please provide us your contact and location details so that we can resolve your issue soon. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team
Sorry for the inconvenience caused, Please provide us your contact and location details so that we can resolve your issue soon. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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Reliance Communication — Wrong charges
SirThis is to inform you that I am not able to use the internet ([protected] data card no.)since April & for this I had made
a no. of complaitnts but the issue has been not not receivd till date. However I made a payment of Rs 449 as rental for
the month of april.Again I made a complaint on 12th May docket no.68439031.Again on 27th May I submited a written
request in your web world at Saraswati Vihar New Delhi In which I had mentioned that I shall not be paying any rental
until or unless my internet starts working for which I have the receiving for the same. Then why I have been charged the
sameso I request you to kindly give me the rental rebate of Rs 999 which I have been wrongly charged or disconnect
the services as I shall not be paying any rental.
If the issue is not resolved . Your expedious action in this regard
is highly soliciated
Thanking You
Manwendra kr Choubey
Block G 6 H No. 32
Sector 11 Rohini N Delhi -85
[protected]
emai : [protected]@aol.in
Permanent Add: E Rly QTR No.
154/F D.K.D Belgachia
Kolkata 700037