[Resolved]  Reliance Communications — service discontinued

Reliance — Services discontinued

Dear Sir,
I am a reliance postpaid customer and I have been using this connection [protected] for past 4 years.
But today suddenly I received a call from Mr. Anuj shukla (from number [protected]), saying that he is calling from Reliance head office Bareilly and asked me to discontinue my postpaid connection or convert it in to prepaid.
I denied for that I asked the reason why am I asked to do this, he replied that in your city there is no more postpaid agency hence you can not use postpaid there.
I told him that in my city there is no post paid agency for past 6 months but still I am paying my bills on time through some other city outlet and I also have an option of online payment then why am I asked to disconnect my postpaid number.
After 5 mins of this call I received an sms from 52811that my number is successfully suspended and since then I am unable to make any calls.

This is simply ridiculous. Harrasing your old loyal customers. This number is being used by my parents who are above 60 yrs of age.
I request to the person concerned that please look in to this matter as soon as possible, I will be highly obliged.

Yours truly
CA Abhishek Chakravarty
Alternate number [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare