Reliance Communications — suspension data card connection

Address:

Ghaziabad, Uttar Pradesh

This regarding thee suspension of my DATA CARD connection i have received my bill amount of rs 865/- of April-2012 billing which i have to pay till 10the of march 2012. I have paid 700/- out of which , but reliance has suspended my no. on 25the of March just because i have not paid 165/- rs. more theat can be adjusted in next bill... when i have spOKen withe reliance customer executive and floor supervisor theey said theis co. policy we have to suspend you connection altheough u r in default list.. my Q is theat how theey can suspend my no. just because of less thean 20% left in my bill... and when i have asked theem theat theis is TRAI rule or not theey said theis our co. policy we do not know what is TRAI rule & regulation.. I am using post paid connection not prepaid.. theat in which my balance is over theey will disconnect my no. This has happened earlier also so many times.... pl. let me know thee solution or TRAI guideline on theis.. if theis is under TRAI guideline theen it is OK but if witheout coming in delinquency if mobile service user are doing by making theeir own policy so theis is only theat theey theink theat customer if fool...