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Hi,
My mobile number is [protected] which I purchased from ATUL communication Pahladpur, New Delhi. This number was working fine during initial period but after a week I only able to acquire incoming facility. Then I consulted ATUL communication regarding this then they advised me to go NEHRU PLACE “RELIANCE COMMUNICATION”. There I again submitted address proof and also fill the form. Vikash Kumar (working in Reliance communication) told me that you number will be activated within 5 days but I have not yet received any response from his side also. Today I went NEHRU PALACE “Reliance communication” to make inquiry then he draft mail about my number to somebody.
Till how long I need to wait. Even your customer care executives are not responding positively. Today at 6:45pm I called customer care regarding number activation but he said that sir there is some problem in my computer so I could not help then I asked him to transfer call to you senior then he disconnected the phone. Every time your customer care executives have different problems (server problem, hardware problem, system problem, …).
From last one month I am facing this problem and contacted more than 10 times to customer care executives regarding this and every time I have to face same situation. How long I have to wait. This kind of services you are providing to your customers.
If this situation exist for two more days than I have to go consume court and you should ready for the consequences. I want this number to be activated before Monday (19|01|2009).
VIVEK KUMAR SINGH
[protected]
My mobile number is [protected] which I purchased from ATUL communication Pahladpur, New Delhi. This number was working fine during initial period but after a week I only able to acquire incoming facility. Then I consulted ATUL communication regarding this then they advised me to go NEHRU PLACE “RELIANCE COMMUNICATION”. There I again submitted address proof and also fill the form. Vikash Kumar (working in Reliance communication) told me that you number will be activated within 5 days but I have not yet received any response from his side also. Today I went NEHRU PALACE “Reliance communication” to make inquiry then he draft mail about my number to somebody.
Till how long I need to wait. Even your customer care executives are not responding positively. Today at 6:45pm I called customer care regarding number activation but he said that sir there is some problem in my computer so I could not help then I asked him to transfer call to you senior then he disconnected the phone. Every time your customer care executives have different problems (server problem, hardware problem, system problem, …).
From last one month I am facing this problem and contacted more than 10 times to customer care executives regarding this and every time I have to face same situation. How long I have to wait. This kind of services you are providing to your customers.
If this situation exist for two more days than I have to go consume court and you should ready for the consequences. I want this number to be activated before Monday (19|01|2009).
VIVEK KUMAR SINGH
[protected]
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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Reliance Communication — Phone not working from 3 weeks
My phone is dead for more than 3 weeks, and after calling reliance 3 times a day for a week, I thought enough is enough. Then I applied them to remove my connection. But they are still not responding. Moreover, they have not given me free call value of 200 p.m. as conveyed by their sales person.I am afraid that I will be charged, even for the period in which phone was dead.
Pls intervien and solve my problem immediately.
Thanks