Reliance Communications — tariff is not followed

Address:Bangalore, Karnataka

from the past 6-7 year i am using mobile number. and i don not wish to lose the same number. my past mobile network IDEA call rate was very high. they are offered me up-to 6 month local call rate is 0.30 paise. but after 3 month call rate changed to 60 paise. so i plan to change network. recently i was walking on footpath near warrior bakery in rajajinagar. one person was sitting with reliance sim card. he said if you port your mobile number to reliance you will get 600 minute call free for 3 month and 400 sms free (local and national). this is 199 plan after 3 month you will will get month 600 minute call free and 400 sms (local and national )free if you cross more then 600 minute you will get call rate 1/2 paise per second. so i was happy with tariff and i gave my prof and i took sim card but recently welcome call came and he said you are 249 plan. there is no free call but 400 sms free for month.

so i plan to put a complaint. but where and to whom and what are the document needed i don not know please any one help me.
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Reliance Communication — changed my tariff plan without informing

My tarif plan was onnet 440 in which all rim to rim calls was free (unlimited) but company had changed the plan to unknown plan without informing me.so now bill had generated very high.
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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