[Resolved]  Reliance Communications — Transfer To Postpaid to Prepaid

Address:Mumbai City, Maharashtra

Hi,

My Mobile No [protected] i currently using postpaid connection i am giving request to transfer to prepaid as they told me i am deposited the money in 5 days advance they also told me please deactivate all the plan currently running in your mobile am call the customer care and i told him to canceled all the plan and i also get the massage your service is successful unsubscribed after 5days when i check wither my number is prepaid or postpaid but that shows its postpaid i call to customer care they told me your plan were activated that why we canceled your request and after i told him i got sms from reliance they told me go to reliance care....

Why this type of Misguide..
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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