Reliance Communications — UNABLE TO GET THE BENEFIT OF RECHARGE DONE BY ME

Address:

South Delhi, Delhi

I HAD RECHARGED MY NUMBER [protected] ON 1 MAY 2013,(WED,8:11 PM) BY RS.79.
GENERALLY 79 IS A SCHEME IN WHICH UNLIMITED R-R LOCAL NIGHT CALLS (11 PM - 6 AM)+500 R-R STD MINUTES ARE PROVIDED WITH VALIDITY PERIOD OF 14 DAYS.
BUT I AM NOT GETTING ANY BENEFIT OF THIS RECHARGE. I CALL TO CUSTOMER CARE ON 1 MAY NIGHT,THEY TOLD ME THAT THEY ARE UNABLE TO DETECT THE PROBLEM DUE TO SOME TECHNICAL PROBLEM AT THAT TIME. I THOUGHT THERE MAY BE SOME PROBLEM. BUT AFTER 2 DAYS I CALL THEM AGAIN AND THIS TIME THE EXCUSE WAS SAME,WHEN I REFUSED TO CUT THE CALL ,THEY TRANSFER THE CALL TO THEIR SENIOR "NAME-SONU",HE LODGE A COMPLAINT AND PROMISE -THE PROBLEM WILL TACKLE OUT IN 2 DAYS,BUT THERE IS NO COMPLAINT NUMBER SENT IN MY MOBILE AND TODAY IS 5 MAY. I WILL REMIND YOU,THIS RECHARGE IS ONLY VALID FOR 14 DAYS IN WHICH 4 DAYS IS ALREADY PASSED.