[Resolved]  Reliance Communications — Unauthorised main balance deduction

Address:West Bengal

Hi,
I am Urmila having cell no. [protected] & the service provider is Reliance-GSM. Its very regretful to inform you that since last few months balance from have been deducted from my main account without any prior intimation. So far I could remember Rs. 40 deducted before two months and on 28/08/12, I recharged my A/c with Rs.30 which was totally been deducted. I don't know why this type of cheating business is doing Reliance. I've talked to the customer care also & as per them, they cannot refund the amount. This is becoming a regular practice by Reliance.
I am clearly informing you that I want my balance back, otherwise I'll take serious steps against the service Provider.

Urmila.([protected])

Please, take a look to this matter.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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