Reliance Communications — Unfair deduction from main account balance in my mobile no. [protected] | |
Dear Sir/Madam,
Since 16th September Reliance Communications has been deducting amount from my Main Account Balance whenever I''m accessing internet. I have internet balance of 45.36 MB in my number which is valid till 22nd September 2013. I have registered repetitive complains to Customer Care for my balance deduction of approximately Rs. 70/-, but they have refunded only Rs. 53.40/- and have also barred me from calling the 198 customer care.I am not unable to access my internet even after having sufficient net balance
The complaint numbers are as follows:
[protected] posted on 16.09.2013
[protected] posted on 17.09.2013
They are not resolving the issue and this is creating me a lot of problems. Kindly look into the matter so that my problem gets resolved and I get my money as early as possible.
Regards,
Prabhat Kumar Lahoti
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare