Reliance Communications — unnecessary bills generated for 3 months

Address:

Bangalore, Karnataka

I was sent the following notice on email by Reliance for broadband connection that was deactivated after payment of all outstanding payments more than 3 months back. In spite of repeated requests to deactivate the connection, I was called by a number of representatives from Reliance offering me different plans to continue with the connection. I kept saying no as I didn't need the connection but they disagreed to deactivate the connection on time. I paid all the outstanding bills when I made the request to cancel my connection. Reliance still generated 3 bills as they delayed the cancellation from their side. This is consumer harassment by sending a legal notice to scare the consumer and forcing them to pay for services they never asked for. Request you to please help me with my complaint. I read about a number of such consumer harassment cases against Reliance. I believe we should all take a legal action against the company.They have also hired some associates to harass the customer by talking rudely with them.

SA ASSOCIATES

ADVOCATES & SOLICITERS