[Resolved]  Reliance Communications — Unnecessary Deduction

Address:Pune, Maharashtra

Hello,
This is Soumi, my Reliance GSM no is: [protected].
Here I want to use polite soft descent words, but I’m so sorry to inform you that Reliance is the most pathetic, disgusting, irritating network service I have used in my entire life.
In this past 15 days I have called your customer support executive junior and senior more than 20 times religiously every damn day to deactivate my automatically activated services and begging back your customer executive to give me my back money.
The day I recharged my no with Rs 110 from that very day I have started facing the problem.
I DON’T WANT ANY CALL/MESSAGE/PROMOTIONAL SERVICES FROM RELIANCE, PLEASE STOP IT EMMEDIATELY.
Hereby attaching few of the complaint no as I lost the other 5-6 complaint no:
[protected], [protected], please do the needful ASAP.

Regards,
Soumi
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Feb 5, 2018
Complaint marked as Resolved 
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My mobile number is [protected] and i am using this number from past 5 years, but from last 3 months i don't know how they are deducting money from my prepaid account. Whenever i call (Customer Care *333) they used to say that they used to say that you data will update in next 24 hours.
After 24 hours they used to say that u had activated some services but there is no such, according to them after deactivating the service the situationis still same...
I think that reliance has stolen my money and now i am going to file a case in Consumer Forum for that.
Dear sir,

This is to inform you that I Arup Ghosh using the Reliance India Mobile Prepaid Connection is suffering from unnecessary deduction from my Prepaid Balance. I have activated STD Pack for Rs. 650/- night ree pack (11.00pm to 6.00am) on 05/05/2009 for the period of 05/05/2009 to 04/07/2009.

On 22/05/2009 I'we made following STD call against which I have been charged for Rs.40/-:::

1)Number: [protected]
Time: 21:53
Charge deducted: Rs.24/-
2)Number: [protected]
Time: 05:59 a.m.
Charge deducted: Rs.3/-
3) Number: [protected]
Time: 05:55 a.m.
Charge deducted: Rs.4/-

4) Number: [protected]
Time: 05:40 a.m.
Charge deducted: Rs.9/-
Total amount deucted Rs.40/-.

So, you are requested to kindly credit Rs. 40/- in my account balance and inform me by SMS to my number ([protected]).Please take necessary action so that these type of inconvenience should not arise in future.

Thanking you.

Regards,
Arup Ghosh
Dear sir/mam
I am reliance gsm customer with the number [protected].The balance of my prepaid account is being deducted Rs. 70 without any prior notice and even without any pack activation.i have already complained to the customer care lots of time.there has not been any effort from the side of customer care to resolve this problem.

You are requested to please see this and help me what i will do this regarding this.

with regard
Raghubir Nishad
Mobile No. [protected]
Dear sir/mam

your customer service team member contact me but matter not resolved till now so please do need full help and return my balance.

Thanks & Regards

surmila nishad

[protected]
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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