[Resolved]  Reliance Communications — Unnecessary Deduction of Charges for Value Added Services

Address:

Maharashtra

I have a Reliance Prepaid Connection registered in my Father Name and these people are unecessary deducting the Charges for Value Added Services without taking any confirmation from me.

I do not how many VAS are there in my mobile. One is the caller tune, then Gadget sms and 2 or 3 more VAS, which they have by themselves done without taking my confirmation.

When you want to unsubscribe for this, they say that the sms is not configured. They are doing this since the last 6 to 8 months. I have to waste my time and send them mails about cancellation of VAS from the mobile and after going through they again repay the same to my prepaid account. I do not understand why they are doing this time and again.

Now i have sent a mail to them for the above matter, however there is no positive reply about the charges deducted by them. Kindly take the appropriate action against them. Now i am fed up of their services due to this reason.

Regards,
Vishal Rochlani