Reliance Communications — unnecessary plan activated

Address:Delhi

Hi,
My number is [protected]
I have recharged with rs.148.00 today morning according thru http://www.rcom.co.in website where I need to get 320 min Local+STD but I have not recd 320 min yet.
Customer care has not ready to help me out on this concern and saying the plan has been changed we cannot help you on this concern any more.
Please refund my money (Rs.148.00) ASAP or recharge with 320min plan

Here are the details of their website.
MRP (Rs.) 148
Admin Fee (Rs.) 131.71
Service Tax (Rs.) 16.28
Benefit FREE 320 MIN LOC+STD
Valid for 30 Days
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Comments

Hi Ashish,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi Ashish,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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