Reliance Communications — unwanted bill and misbehaving of branch officer

Reliance — MISBEHAVIOR OF CUSTOMER CARE OFFICER

Sir,

Reliance Customer Care Officer's are very bad, when i calling and asked any matter they cut the line or no response..

Reliance — Unwanted Billing

I Got This connection on 25 November 2010 as a CDMA postpaid No. [protected]
and made a mind To change It To GSM Prepaid On 1st March 2011
I gave the request for Migration from CDMA POSTPAID TO GSM PREPAID On March 1st 2011
My Billing Period id From 14 of month to 13 Of Next Month
With The Instruction To make It change Before The billing period (13 March 2011)
But The Request For Taken Late By The Reliance Web World Executive And It Got Converted To GSM PREPAID only on 19th march
but the bill have Come From march 14 to April 13
Relationship No. :[protected]
Bill Period :[protected] to[protected]
Bill Date : 14-Apr-11
Bill No. :[protected]
Due Date :02-May-11
I think i Should Be charge Rental ONly For Five days from (14march to 19 march)
but have got the whole month rental.

i request you to check and do the needful

the information provided above is accurate upto my knowledge

With Regards,
Mithil Kumar A
Alternate No. [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care