Reliance Communications — Unwanted Deduction and bad customer care services | |||
Sir/Madam I had deactivated rs 16 plan in march by filing complaint against company through this website and and they also refunded my balance but today i received message from company that Amount charged for VAS Whatsapp Rs. 16. And when I talked to Mr. Gaganpreet which is company's customer care executive he didn't solve my problem and he talked to me in very bad language. please solve this problem as soon as possible. my reliance no. is [protected]. Trilok Thakur Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare