Reliance Communications — Unwanted Deduction and bad customer care services

Address:Himachal Pradesh

Sir/Madam
I had deactivated rs 16 plan in march by filing complaint against company through this website and and they also refunded my balance but today i received message from company that Amount charged for VAS Whatsapp Rs. 16. And when I talked to Mr. Gaganpreet which is company's customer care executive he didn't solve my problem and he talked to me in very bad language.

please solve this problem as soon as possible.
my reliance no. is [protected].

Trilok Thakur
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information