[Resolved] Reliance Communications — Value added services Activated without my request | |||
Dear Sir, Good Morning! This is to informed you that regarding Reliance Communications always activate some value added services in my mobile no [protected] without my request & information. So Yesterday I have called to Reliance customer care for query why they are doing such kind of thing, they confirmed we have received request from your end by dialing from your side but I am doing. I am requested him to please give me the prove if I am doing. So requesting you to take action on it. Because I am not given any request to Reliance. If Reliance have any prove they have to provide if & I am sure they not able to give prove. So take necessary action on it.I am ready to withdraw service from Relinace.If he doing again & again. Regards Ranjit Kumar [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Reliance Communications/Prepaid Mobile connection — Value aded services
I have a reliance prepaid gsm conection. Value aded service 'News Pack' activated on my number '[protected]' without my request 3-4 months before. When I talk to customer care they said that request send by you. I deactivated that service. Now on 10.02.2010 a VAS, I don't know which is that, activated and value for that deducted. When I talk to customer care they replied in same manner.Reliance — Services activated without request
SIR, I HAVE Reliance GSM MOBILE CONNECTION. MY MOBILE NO IS [protected],i got msg from 54321 "welcome to reliance music mania.click to connect ur facebook account."
than when i need to call i just checked the balance,i found tat 30rs were deducted.i dnt know y this happended.even i had done thing concerned with any service.please pay back.the problem is repeating again n again with relaince only,check it.
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance — poor poor customer service and activation of value added service
Hi,I am sending this email on behalf of my mom and the phone number is [protected].
On the above mentioned phone number value added services have been added without our authorization. when we tried to contact the customer service on *333 the representative was very rude and he kept on interrupting when i was talking to him, finally the call was disconnected while i was talking.Name of the representative was Naveen.
I called for the second time and spoke to a representative by name Mohammed who failed to address my issue and he refused to transfer the call to a supervisor and also to give his full name.
Again i called for the third time no sign of assistance only a disappointment. This time the name of the representative was Abdul.
My only request is to put the phone number mentioned above to a 'do not call list' so that we don't receive any marketing calls and cancel all the value added services which have been activated without our knowledge.