[Resolved] Reliance Communications — Waiver of 70 rupees not adjusted in postpaid bill | |||
Sir , last month i ported my number into reliance communication which is a postpaid number ..In my first bill there was an error of 70 rupees which i lodged a complaint and got it resolved , for which i was sent a sms that " your complaint has been resolved , you have been given a waiver of 70 rupees which will reflect in your next month's bill " . today i have got my next bill and in that i have not been given the waiver of 70 rupees of last month and the amount is still added in my this months bill also ..i want the resolution as soon as possible as i have 6 more reliance numbers and i dont want that you would force me to port out all my other numbers to some other company please ..please look into the matter as soon as possible and get me the solution ... name - satish batra mobile number - [protected] circle - punjab (postpaid) the problem i am facing is that, i got a waiver of 70 rupees last month, for which i was told that it would be adjusted in next bill ..now i have recieved a bill of next month but in this bill i have not been adjusted the waiver of 70 rupees which was suppossed to be there in the bill this month thanks ! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
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