Reliance Communications — Whatsapp & Facebook plan is not working in Reliance Communication.

Address:

Ahmedabad, Gujarat

Respected Mam,

I compalained on 11th march 2013.Subjecting :- Balance Deduction due to GPRS although Whatsapp & Facebook plan is activated

I received my balance back. Thanks for your support.

But in this RELIANCE COMMUNICATION. This Whatsapp & Facebook plan is not woking.

BEACAUSE STILL MY BALNCE IS DEDUCTING !!!! IN LAST TWO DAYS MY RS 4 BALANCE IS DEDUCTED.

PLEASE TELL RELIANCE THAT PLEASE LOOK INTO THEIR PLAN PROPERLY !!!

I had activated reliance gsm unlimited whatsapp and facebook plan of Rs.16 by dialing *777*16#
and after activation too when i still use whatsapp, my balance is deducted

I have already called customer care but earlier unsatisfactory responses were given for about 6-7 times (for eg system is updating, call later etc) and now they have also blocked my calls to cust. care..so now i am also unable to call them and my balance is still deducting..

So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..

Please kindly take an action concerning this.

My phone number is: [protected].

I am waiting for your earliest reply.

Thanks & Regards,
Ritesh Oza
(M) [protected]