Reliance Communications — whatsapp plan not working | |
As Reliance launched its new data service o[censored]nlimited Whatsapp only for 16 Rs. per month. If you go on their website you will see that scheme ads on front page Reliance Prepaid Mobile Recharge Vouchers & Reliance Mobile Recharge Information[/url] after seeing that ads I had activated that service on my cell phone. once service get activated they deducted 16 rs. from my balance. and when i used that facebook and whatsapp. my balance also get deducted because i used the internet. I did complain in customer care more than 5 times. even they are saying, sir, their is a problem in our plan. when it will get activate even they don't know. and even they are not giving my 16 rs. refund to me… so pls do something on this. and take action against the Reliance. Was this information helpful? | |
 6 Comments | |
Comments
Thank you sir,
My cell phone services is working now
My cell phone services is working now
whatsapp plan not working
I had activated reliance gsm unlimited whatsapp plan of Rs.16 by dialing 198
and after activating still when using fb and whatsapp my balance is deducted
and after using m.facebook.com also..
my balace got deducted..
then i called cust care bt he talked to me badly and disconnected my call tht i dont know why i called for and also blocked my call to cc..nw i also unable to call them and my balance is still deducting..
So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..
Please kindly take an action concerning this.
contac:[protected]
I had activated reliance gsm unlimited whatsapp plan of Rs.16 by dialing 198
and after activating still when using fb and whatsapp my balance is deducted
and after using m.facebook.com also..
my balace got deducted..
then i called cust care bt he talked to me badly and disconnected my call tht i dont know why i called for and also blocked my call to cc..nw i also unable to call them and my balance is still deducting..
So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..
Please kindly take an action concerning this.
contac:[protected]
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance — My cell phone service is not working
Hi,I am using Relience CDMA and no is [protected]
My cell phone Is Not Working At This Time , i am not able to send or recieve any calls from this no .
when i tried to call Relience customer care, even then also it is not going .
Please help me and solve this problem as soon as possible.
Thanks.
Best regards
Gavinder Singh