Reliance Communications — worst reliance customer service

I am also facing similar issue. I ported 40 days ago. I already submitted my proof 2 times. Active SIM got disconnected after 12 days and reliance SIM got activated. But only network signal was showing in the phone. Outgoing and incoming were barred. When i contacted customer care, they said that id proof is not entered in the system and problem will be solved once the id proof is ok. I kept calling them for 25 days and they then said that id proof may be missed and told me to submit a new one. At first i submitted the proof at a retailers outlet and for the second time i submitted the proof at reliance main office. Its been 2 weeks since i submitted it. My network signal was also terminated last week. When i called customer care, they says- proof not entered. When i called reliance main office, they says that they gave the proof to update and remaining things they dont know. Reliance main office and customer care are acting like they cant do anything in it.