Reliance Communications — Wrong bill for jan 2013

Address:Bangalore, Karnataka

Given a request to convert our Monthly Rental 750.00 to 1GB plan and got conformation from Reliance communication customer care that our internete Monthly Rental has changed to 1GB plan .Still for the current month we bill according to Monthly Rental 750.00.attahced is the jan month bill
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare
Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that that the requested plan NCPLUS_MyBestValue1GB has been mapped on your account dated 6-Feb-13.

Regards,

RCOMcare

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