Reliance Communications — wrong info provided on reliance site for instant recharge, due to which 599 plan is not working | |||
Hi, My mobile number is +91-[protected], i have recharge 599 plan for std mins(R-R) to my number, on 30th April 2012, but as i was not having the regular balance i have recharge my number from the reliance website where it was mentioned that on recharge of 47 rupees i will be getting 38.33 regular talk time. So i recharge my number with 47 rupees on May 15, 2012 11:04 AM. But after recharge i dint get any talk time instead my tariff plan got changed from 599 to 47(some plan). I have tried to reach reliance customer care both 198 and *333(paid one) so many times and every time they are telling some different stories, as if they are trained like that to play with the customers. so on total i was cheated by 648 (599+47 )rupees. the mistake is completely from reliance communications , how can they put wrong information on their official website which is for recharging the reliance mobiles, and why should common people have to pay for their mistake. This shows how Reliance is making money from the innocent common people. Is there anyone, who can make a note of this? by which i can get justice Was this information helpful? | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment