[Resolved]  Reliance Communications — Wrong Monthly Bill plan activated

Reliance India Mobile — Wrong activation of Plan

Hello,

I am Hansraj Bhardwas. I had purchased a postpaid connection of RIM on 30/08/09 from a shop naminig visitech at Pandav Nagar, New Delhi and since the moment i m facing dozens and dozens of problems with the same, As follow:

1. After 8 days my number was not activated as the person responsibe for address verification was at the time, when i used to be in my office, although i had said them clearly that i will be available after 5 only.

2. Then on 02/09/09, i again ventured to the same shop ( where i had purchased the connection from) and got surprised that he had done his job of sending the required documents on the 2nd of purchase it self.

3. I made a call to Mr Ajeet (+91 [protected]), one of the employee of reliance webworld of the same locality and who was in contact with the shop for business relations.

4. on 09/09/09, i got one number (+91 [protected]) activated for two days only as i had applied for a choice number. Any ways i got my choice number activated after 2 days. I was haapy that finnaly my work is done, but after only two days of activation i got a message that "YOUR ACCOUNT USAGES IS HIGH. PLEASE PAY RS. 660.80 FOR ENJOYING UNINTERRUPT SERVICE". It really perplaxed me as i had applied for Plan 770, where i would be able to make free STD calls on RIM number, but these scumpless people piched me 225 Plan with the limit of Rs. 800/-.

5. Yesterday i.e. 11/09/09, after getting the message i called to Customer Care, which instead of solving my problem tried to make my realize that I am in a hot soup.

6. I didn't bother for the message as i was legally and logically right and kept using the service and lodged the complaint against the respective web world with the complaint no.[protected] and applied for the change of plan with complaint no[protected] and got the assistance that my problem would be cured soon.

7. The icing of the cake part, after all these bla...... bla.... bla.....and assistance from them, i got one more message from them today i.e. 12/09/09 at 9:48 AM that "YOUR ACCOUNT USAGES IS HIGH. PLEASE PAY RS. 963.80 FOR ENJOYING UNINTERRUPT SERVICE".

So you please tell what should a person do in such a situation and these sort of activities would be taken care off. This is not mine single problem, there are lots and lots of people who are the victim of the same. Would there be any action against these so called giants, if yes please do the needfull. Otherwise a person would loose his trust and never login to this portal.

Looking forward for your fvourable communique`.

Thanks and Regards

Hansraj Bhardwas

sir i want to choice number 777786 this number are purchasing to me so pls this number provide thx.

bogus company hai third class brand name karne ki koshish main hai company ke employee callertune jabardasti laga dete hai our customer ke paise account se debit kar dete hai band kardo ye wrong deduction ka kaam nahi to nuksaan hoo jayenga

i want a choice no. plz give me a idea about how can i get it. plz show me a link of available no.

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Hi Chandrakant,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare