[Resolved] Reliance Communications — wrongly 3G rental charges | |||
Dear sir/mam, I would like to inform you I have use reliance postpaid number and I have give request for deactivate 3G service rental 250/- on 16 mar-13 before started my new bill cycle my new bill cycle is 18-mar to 17-apr-13 and i had receive msg on 17mar-13 your 3G pack has been deactivate and I have also make call on 19-mar-13 for confirmation my 3G rental pack deactivate or not I have receive confirmation from customer care plan deactivate if you use charges applicable 10p/10kb then i am not using this service but reliance not deactivate my plan and charged me 250/- rental then i have make call to customer care my call was disconnected and miss behaviour done and appellate and reliance web world also not solve my problem. I am not responsible for that reliance deactivate any service after 32 days. So I request to you plz understand my problem and solve it my complete details mention below. Name: Dhananjay Tiwari Reliance #: [protected] Email address: dhananjay.[protected]@in.aegisglobal.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Sir / Madam
I do not apply Radio packet, but this packet to charges me on 10 Rupees for every 10 Days. kindly disconect that wrong packet.My Mobile No - [protected]
I do not apply Radio packet, but this packet to charges me on 10 Rupees for every 10 Days. kindly disconect that wrong packet.My Mobile No - [protected]
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Mobile — Charge Additional Rental
Sir,I gave a request for termination of my mobile no [protected] on 8th dec 2008. That time they told me 2 days SLA. Then on 10th dec 08 when i call to a call center they told me they have 7 days SLA. Many time i visit reliance web world as well as call to a call center for process my termination of no request but i got same answer that due to some process they required some time.
On 22nd Dec 08 Company generate my bill will full month rental charge. Then on 26th Dec 08 company terminate my mobile no. When i visit a reliance web world they told me i have to pay full month rental which was charge for next month[protected] to[protected].
1) when i gave complain on 08th Dec 08 then why should i pay rental for next month.
2) Due to some company problem if they required 19th day to resolve my query why should i bare that rental for this period that is company's problem.
sir, requesting you this same thing happen to other customers also.
Please look into this.
Vaibhav Doshi
[protected]