Reliance Communications — wrongly gprs plan given from customer car | |||
My name is jatin suthar, my mobile number is [protected] , I receive information from reliance customer care about GPRS 3G plan of rupees 247, In which I get facility of 1GB data use, and 150 talk time for 30Days validity, but company customer care executive not clear me about 150 talk time is not receive in roaming network , which i already ask about this, after i activate this facility, when i again call at customer care another person from their senior department told me that , they are not given this facility , so i request them to deactivate this GPRS pack because my purpose not solve, they reply me they are not refund this amount to my main balance or not given this facility. I want this amount refund or this facility. Was this information helpful? | |||
 5 Comments | |||
Comments
reliance phone in send all total wrong bill so many time call but he could not send the bill. when my bill four hundred fifty rupees only and next give bill the two thousand four hundred bill we call so many time plz give detail bill today we have not receive any bill telephone number this [protected]. this number is close down last month..
Reply
your telephone total will payment before date why you my telephone close down [protected]. please send the reason as soon as.
Dear Jjatin,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Jjjatin,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
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