[Resolved]  Reliance Customer Care — *367# not working

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

i was a postpaid customer upto 21may 2012.i converted my postpaid connection into prepaid connection.from 24 may 2012 i have registered a number of complaints with reliance customer care that by dialling *367# i am not able to check my account balance and validity. it shows an error message tnat (request not completed).*367*1#, *367*2# is also not working. after using net facility on mobile no it does not show the amount of data used and the amount of data balance with me.i therefore request that my complaint may please be resolved at the earliest.Mu mobile no is [protected]

my complaint regarding my checking of account balance by dialling *367# has not been solved till date. *367*1#, *367*2#, *367*3# these codes also are not working it shows an error message REQUEST NO COMPLETED I have registered a number of complaints from 24may 2012 but no action has been taken so far.i therefore request that this complaint may plese be solved at the earliest. If it is not possible then my mobile no [protected] may please be terminated . MAHARAJ KRISHEN KOUL MOBILE NO [protected] Alternate mobile no is [protected]

Dear Customer,

We tried calling you but we were unable to reach you. We wish to know whether the issue still persists or not as in we have received the confirmation from the concern team.

Cheers,

RCOMcare

from 24 of may 2012 i have logged number of complaints with customer care that by dialling *367# i am not able to check my account balance and validity..the complaint is still pending. i am not satisfied with customer care.i have been called by thec ustomer care two or three times but they have not solved my problem.i therefore request your good self that my mobile no [protected] may please be closed because customer care is not in a position to solve the problem.from last two months.i therefore request again that my mobile no may please be closed on urgent basis.i not in need of the mobile no now. Also i may please be informed on the mobile no [protected] that my mobile no has been closed.

I lost around 100 Rs tale time in last 3 days from 30 july-2014 to 1 Aug 2014 and getting no response either from customer care or from Noodle office. Also on dialing *367# getting error. My No. is [protected] in Navi Mumbai

There are no any code for check R-R STD Minutes

I am not able to check my R-R local minutes and STD mins because *367*2# is not working.after dialing it, a message comes "not allowed".
I am neither able to get through to the customer care executive through 198 nor through *333 Because these no.s dont connect to the CC executive.very much frustrated with reliance.
My main balance is used after the pack is either expired or utilized.
Help me out.
contact no-[protected]