[Resolved]  Reliance Data Card — Disconnection Problems

Hi,
I have been an user of Reliance Data Card for about 7 months now of which I have not been able to use the data card for the last 3 months. I have logged several complaints, had several guys trying to solve the issue with no success. I even went ahead and paid the monthly charges of Rs. 750/-(minimum as I was not using the card) for 2 months in September and October. I have been made promises by Reliance everytime that they will send over some one personally to rectify the issue but no one has turned up so far. Every month end I get a call from the collection department asking for payment. On top of this, I have tried updating my billing address since July when i switched jobs but the system still reflects my old address and I have not been receiving bills since July. Every time, the service centre executive says that they are taking down my request and changing the address but no progress on the same. I have asked for deactivation of the card but it is never updated in the system. The only result is getting multiple calls in a day asking for the reason of deactivation and then promising the world on phone to avoid the disconnection.
No care is taken regarding the time of the day when the calls are made to remind me of the pending amount inspite of not using the card.
Can anyone hlep me get rid of this datacard?

Thanks
Manoj A. Nair