[Resolved]  Reliance Data Card — Non-Professional way

HI,

Pls. see the general response of senior person from relaince on mail, below is the one example of it.

Hello,

Can i have any update on this, why do you people give your email address in esclation matrix if you don't even feel need to reply on mailers

Regards
Tribhuwan

--- On Mon, 9/14/09, TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com> wrote:


From: TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com>
Subject: Re: Regarding [protected]
To: rcomnodalofficer.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com
Cc: Rcomnodalofficer.[protected]@relianceada.com
Date: Monday, September 14, 2009, 8:53 PM


Really shocked to see this type o[censored]nprofessional approch from your side, no response till yet.

--- On Sun, 9/13/09, TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com> wrote:


From: TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com>
Subject: Regarding [protected]
To: rcomnodalofficer.[protected]@relianceada.com
Cc: Rcomnodalofficer.[protected]@relianceada.com
Date: Sunday, September 13, 2009, 9:21 PM


HI,

Just want to have your serious action on this request, i have been facing issue with your so called poor services from reliance.
I have a relainace data card no-[protected], i was facing network related from 2nd of august, then i called customer care and my complaint no is[protected], they assued me that i will have update or call be resloved maximum by next working 48 hours, but nothing + comes not even any call, then after 15 more days, see the poor service-no update from your side in 15 days-shame on reliance poor services, regret to say i was useing this type of services since last 2 year.on 17 i called once again and i told your customer care executive that my no is still not working, i want this no to be terminiated, i have given request by that day,my bill generated on 5 th of every month and just want to remind you my data was not in active condition from 2nd of august, and that's what i update CCE of reliance, i told him i want to terminate this no and i told him that last month i paid the amount of 500 INR and by that time my bill was 330, so i told him i want this amount to be adjust in this bill and as per my data card issue-fault was from your end, so till my card dosn't get in active condition-shall i expect the waiver for that duration, he said yes- i will forword your request for waiver as well, and i asked him what will be the next step i have to follow, he said i need to wait for conermation call from your side, which will come in next 48 working hours, they will provide me terminiation request no and after that i need to go nearest relaince web-world to do termination of this number, but till now i haven't got any call from reliance, today when i checked my bill through internet, iam really shocked to see, bills are generating contiously" what a services this has been, i have discussed my this concern with mr Asim Raj on 18th of August as well, but he is not from UP circle, so i don't think he takes this thing seriuosly, and the number i have got for UP west nodal officer, gives dosn't exist message, this is one more problem with relaince-person who are sitting on top level for customer esclation-have been giving this type of number in which cutomer can never trackl them.

Anyways shall i expect any call from your end in this regard, because it's impossible to reach you on the number i have got to reach you[protected], if your this no has been changed, then kindly update your customer care executive as well for your number

Regards
Tribhuwan