[Resolved]  Reliance Data Card — RIM DATA CARD NOT WORKING

Dear Sir/Madam,
I Mr. Rohit Dinanath Karpe purchased Reliance data card for Rs. 3000/- and i used the same in postpaid. That data card was not used by me for 3 to 4 months still Reliance send me bill of the same. I have paid all that bills of reliance and request them to close the postpaid connection and issue me new pre paid connection. They charge me Rs. 220/- for new pre paid connection but its not working from day one[at least from 20 days before] We have talk to customer care and to Bajirao Road pune Web world also but they are not solving the proble and taking the matter very casualy.
Can i do a case against them ? What is the procedure for it ?
my contact no is [protected] off:[protected]/24433746.