[Resolved]  Reliance Data Card — Disgusting services (please don't go for it)

Address:

Haryana

I am facing regular problems from the date i had gone to buy reliance data card to till date... (Data card no. [protected])

1. Initially they activated wrong plan and i get corrected.
2. After 2-3 days they de-activated data card due to address verification and i talked to customer care. They advised me to go to nearest reliance web world with new application form, address proof and identity card etc.
3. After i did all as per above, data card not being activated for more than a week. After severe follow ups (i was really frustrated) and lodging complaint it get activated
4. I got first bill via email and over my services login. My address was again showing wrong and was not updated and i again written to customer care via email. Customer care again advised me to visit nearest web world with address proofs etc. I refused to go, then they sent thier guy to collect documents from my home...
5. I got next bill but again address was not updated and missed my father name and proper location of my house...
6. Finally, i applied for disconnection as on 30th June 2010. They offered me safe custody and i refused. Then i got email that someone from Reliance shall contact to me within 24 hours, but no one contacted me. I again dropped reminder email and got reply that they are working on this and it will be resolved by next 14 days. Anyhow, i paid the last bill upto 8th July 2010...
7. And the last which is again really frustrating, i got next bill upto8th August 2010, when i asked why?, they replied someone from Reliance called me and I confirmed to him/ her that i don't want to terminate and would like to continue with the connection...its really fraudulent...

Reliance - please refer request ID[protected],[protected],[protected],[protected] and many more which i don't remember...

CA Rajinder Bansal