[Resolved]  Reliance Data Card — COMPLAINT REGARDING Mr. GURVINDER

Address:

Ludhiana, Punjab

, I Dibjot Kaur D/o S. Gurcharan Singh R/o 193-E, B.R.S. Nagar, Ludhiana have running Data Card from Reliance[protected]. Presently I am employed in MNC at Gurgaon. Due to CMW we all have to continue our work from home. In way to increase my Data Card’s net speed I contact your executive named Mr. Gurvinder (received his contact number from Reliance’s official web-site).
I just want to increase/upgrade my net speed only.
According to my knowledge as Mr. Sanjeev from Ludhiana guide me that in only one condition Company can swap data card, if it will be blank. After make all clarification to Mr. Gurvinder I purchased data card on payment of Rs. 2000/- (Rs. Two Thousand Only) from Reliance’s VRITI INFOCOM PVT. LTD., NOIDA against receipt no. 8262 dated 25/09/2010. He misguides me to sell his product as I had already clear my all queries regarding this. He sold me a new one Data Card (Card RSN/KIT No.: RZTCDC[protected]/ [protected]). But later come to know that I have purchased a data card which couldn’t be blank or return (as per your executive). On contact to Mr. Gurvinder, he assured to refund my money.
Now I just want refund my money and surrender my newly purchased Data Card, but your executive (Mr. Gurvinder) misbehave with me. He asked my account number to deposit my money into my bank account. After a few days, he tells that he can’t pay and even he can’t swap my new card with old Number. Have I made a crime on being purchase of RELIANCE DATA CARD? or has Reliance company recruit that type of person who makes sales but lose Genuineness?
Hereby you are request to take official action against Mr. Gurvinder and refund my money. Your immediate action will be highly appreciated.