[Resolved]  Reliance Digital Tv — Box is not working . complaint pending since last one month

Address:New Delhi, Delhi

Service Request number[protected], Account Number[protected]. I have registered a complaint on dated 27th of July 2013 to change my setup box. Despite of several follow up the request still not resolved. It’s really a shame to be a such a big company where they can not resolved the problem within the time line even after the one month of given timeline. Also the charge for this continuously debited from my account despite I am not using the services. Could you please help us to get resolved the issue ASAP.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 28, 2013
Reliance BigTV Customer Care's response
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance BigTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    3276
    Pending
    0
    Resolved
    781
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance BigTV contact information