Reliance Digital TV Connection — Feel Cheated

Address:

Indore, Madhya Pradesh

Hi,

I have done an order from Home shop 18 about a mobile phone in which tv channels promotes this order and i have booked that by a con call, after placing that order(order no:[protected] Sub order no: 34525049, SKu code:16NO-BeetelGD405NITCF2, Product name: Beetel Dual sim mobile phone Qwerty keypad-GD405 with free Reliance Digital TV Connection worth Rs. 1590 with net price Rs.1899. this mobile phone contains a card Reliance Digital TV connection its totally free from the vendor but this card was not applicable in my city as the process that i have to call in reliance digital tv cc number and register my coupon number and also register city pin code before 31 july 2011 but their is no response for the same. and i feel cheeted about that product for free words listen.
Reliance digital tv customer care number : [protected] chargeable( about 100-150 rs charged for calling in this number their is no print for the same that it is chargeable) coupon serial number:[protected].
I have regularly calling in this particular number for activation of that product but their is no response from reliance side so please help me out for the same.

We are extremely unhappy with the service Home shop 18 provided to us and as per the initial response from them we are really uncomfortable and insecure to place a order from Home shop 18...

We would like to cancel the license with beetel product with Home shop 18 and would like to get atleast the money that we paid .Could you please help us to get justice.Please give us an immediate response as we are really frustrated by dealing with them and feel that we got cheated.

Thanks and regards
Shalabh & Vijeta Shrivastava
[protected]
Indore