I am using reliance big tv DTH services for more that one and a half year. I have paid for one year subscription of base pack and a regional pack. But two days the channels I bought were not visible. So after waiting for a day I have recharged the account with Rs 1400.
Still the channels were not visible.
I have tried to call the customer care yesterday. I have tried for more than 2 hours to get a person on call. I had to listen to the reliance music and the computer lady for all these time. Today also I have tried around 2 hours ..
At last I got a person on call, appreciating my luck I have talked to the person about my complaints to the person.
But the executive is so novice and arrogant. He made me feel that "NEVER CALL RELIANCE DIGITAL TV"!!!! He talked so arrogant and the information provided was incomplete. I have seen such arrogance in some government offices in Kerala before. According to him, I have to get to Jail soon because I have recharged the account !!!!..
I had similar experience with reliance big TV earlier as well.
In my view point, Reliance digital TV are not showing the value of the brand "RELIANCE"....
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plus my punjabi pack for one month free..But without reason, they suspend the servise.
i call to custmer service they say you have mini balace is Rs.0. please rechare now i recharge rupees 60.for punjabi pack for one year .they did start the service .
please help me