[Resolved]  Reliance Digital Tv — Very poor customer Service

Address:

Chennai, Tamil Nadu

The reliance digital TV sales person approached my premises on 09.12.12 who names Javahar (Mobile No. [protected]) he is the person of Appco marketing (India) pvt., Ltd., address of the agency is 131/146, Shahas embassy, II floor, Nelson Manickam Road, Metha Nagar, Near Metha nagar Bus Stop, Chennai, 600 029.Telephone No.[protected]. i gave a Axis bank cheque for one SD connection (cheque No. 158613 dated 09.12.12 amount Rs. 1590/-) the cheque was cleared on 11.12.12, but they could not installed the dish and set top box till 13.12.12, i call the appco office and then one person came on 15.12.12 to install the dish and set top box and he told me within one hour it become active. but till it will not be activated by the concern. i went the above said address but no response, i call them many times many peoples and sales person but no action to be taken till date.
for your kind information my smart card no.[protected], set top box no. SHWSTC[protected], kindly arrange to activate the card or refund the said amount.
I'm Sathiyamoorthy, mobile No.[protected], Email: sathya.[protected]@gmail.com